April 19, 2024

MTN Nigeria – The chief in telecommunications in Nigeria, and part of a various group in Africa and the Middle East, our model is immediately recognisable. It is thru our compelling model that we’re capable of appeal to the precise abilities who we rigorously nurture by repeatedly enhancing our employment choices even past reward and recognition.

We are recruiting to fill the place beneath:

Job Title: Analyst – RMS Gaming and Video, Digital Services NG

Job Identification: 1643
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Division: Digital Services
Reports To: Manager, Rich Media Services (Gaming & Video)

Description

  • Adhere to, evaluate, and replace constant, environment friendly, related, and customary insurance policies, processes, and procedures for managing Digital Services’ RMS (gaming and video).
  • Collaborate with cross-functional groups to establish, onboard, and drive the adoption of compelling and related RMS (gaming and video).
  • Document, develop, implement, take a look at, launch, and evaluate digital merchandise/companies (RMS, gaming, video) in keeping with the related Policies, Procedures, & Processes Document to exceed targets as specified within the marketing strategy.
  • Develop, doc and keep the insurance policies, procedures, and processes for the event of RMS (gaming and video) utilizing product idea paperwork, market requirement paperwork, characteristic descriptions, use instances, storyboards, and knowledge movement diagrams as could also be required.
  • Identify and fulfil the expectations, wants, and priorities of key inside stakeholders, e.g., CEX, CR, CS, EB, Finance, Foundation, HR, IT, Marketing, Networks, Risk & Compliance, and S&D from a product/service (RMS, gaming, video) perspective.
  • Implement an intra-divisional Internal Stakeholder Engagement Strategy which incorporates however is just not restricted to the rationale for normal engagements (cross-functional conferences, classes, and workshops), engagement format, communication plan, implementation plan, monitoring and evaluate plan, efficiency metrics.
  • Provide correct, present, data-driven, related and comprehensible evaluation, FAQs, data, and reviews – together with however not restricted to aggressive intelligence, impacting tendencies, and weekly efficiency reviews – as could also be required to information administration selections and help the enterprise planning course of.
  • Execute techniques – together with however not restricted to enhanced/new options, go-to-market methods, and communication/advertising and marketing campaigns and promotions – to accumulate clients and develop revenues and subscriptions to exceed targets as specified within the marketing strategy.
  • Collaborate carefully with Digital Business Development to outline, drive, and monitor the design, documentation, growth, implementation, testing, launch, administration, evaluate, and ongoing help of recent RMS (gaming and video) for a number of buyer segments in keeping with the authorized marketing strategy/roadmap.
  • Monitor RMS (gaming and video) income and subscription efficiency to substantiate the validity of the related enterprise case as specified within the marketing strategy.
  • Interrogate and perceive buyer (expectations, wants, and priorities), product/service options, progress areas, markets, and tendencies about current RMS (gaming and video) to establish new enterprise alternatives.
  • Collaborate carefully with the Digital Business Development staff to:
    • Identify and develop RMS (gaming and video) that exceed recognized/evolving buyer expectations, wants, and priorities.
    • Implement product/service withdrawal, guaranteeing that various options can be found to clients, correctly planning a migration path to various companies, and speaking adjustments successfully with a restricted impression on revenues and subscriptions.
    • Develop and replace correct, present, data-driven, related and comprehensible evaluation, FAQs and data packs to information using RMS (gaming and video).
  • Solicit suggestions from clients to repeatedly enhance RMS (gaming and video) experiences, journeys, and interfaces.
  • Monitor and expeditiously resolve complaints associated to buyer expectations, wants, and priorities on RMS (gaming and video)
  • Collaborate with the Digital Business Development staff – if needed – to develop and conduct coaching applications and technical help guides to introduce new RMS (gaming and video) to inside and exterior stakeholders – as could also be required.
  • Identify the expectations, wants, and priorities of exterior stakeholders, e.g., aggregators, content material companions, regulators, and repair companions.
  • Maintain cordial working relationships with inside stakeholders, exterior companions, suppliers, and different related distributors.

Job Requirements
Education:

  • First Degree in Business Administration, Business, Management, Marketing, Social Sciences or any associated self-discipline.
  • Certification or coaching in (Agile) Project Management shall be an added benefit.
  • Fluent in English.

Experience:
3 – 7 years expertise together with:

  • Minimum of three (3) years work expertise in a small- or medium-sized group
  • Experience in Information Technology, OTT, or telecommunications shall be an added benefit
  • Excellent communication, interpersonal, and writing expertise; Advanced capability to construct sturdy working relationships throughout the group, affect stakeholders, and work as a part of a cross-functional staff
  • Ability to investigate buyer knowledge, establish essential metrics for any digital product, handle small and huge initiatives, and negotiate with distributors and suppliers on technical and industrial issues may even be a bonus
  • Experience in customer support, progress advertising and marketing, product and worth proposition growth, product life cycle administration, and product analytics and efficiency analysis
  • Proficiency in Microsoft Office (Excel, PowerPoint, and Word)

Application Closing Date
seventeenth July, 2023 at 10:59 PM.

How to Apply
Interested and certified candidates ought to:
Click here to apply online

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