April 19, 2024

PZ Cussons is a dynamic client merchandise group and innovator of a few of the world’s finest recognized and cherished manufacturers. Calling on over 130 years of experience, we function internationally in fastidiously chosen developed and rising markets that current the best strategic potential for future progress. Our world-class provide chain and distribution networks allow us to fulfill our world client wants and ship high quality manufacturers that add worth and improve on a regular basis lives.

We are recruiting to fill the place under:

Job Title: IT Service Support Manager – Wilmar

Job Requisition ID: JR000990
Location: Ikorodu Factory, Lagos
Employment Type: Full-time
Responsible to: IT Site Support Manager
Responsible for: No direct stories

Job Purpose

  • This position is charged with the duty of making certain community availability throughout all websites

Responsible to:

  •  IT Site Support Manager

Responsible for:

  • No direct stories

Key Accountabilities

  • Timely help of IT associated points throughout the manufacturing unit
  • Provide desktop/Laptop speedy help for all of the customers each on/off website
  • Support TWMS system throughout the enterprise warehouse
  • Support WBNET System throughout the positioning
  • Provide level-0 Support to PZW SAP throughout the positioning
  • Work carefully with the Local service desk to priorities and mange open calls associated to PZ Wilmar manufacturing unit
  • Provide Support for Handheld terminals, Printers, Label printers and different gadgets throughout the positioning
  • Identify LAN/WAN associated points, log calls and work carefully with PZ Staffs to resolve incidents
  • Test and consider New IT know-how
  • Support amenities throughout Meeting room, Access Controls and CCTVs on website
  • Support Avaya system, MTR, and some other communication know-how throughout the positioning
  • Provide acceptable Support for brand new customers throughout the positioning
  • Monitor all IT associated tools on website and report any abnormality
  • Work carefully with accredited Service Provider (WAN and LAN) to Support and resolve associated LAN and WAN points throughout Nigeria
  • Support the investigation of Network associated points throughout different PZ & Wilmar working Units outdoors Nigeria particularly throughout service outage
  • Align with world workforce and distributors to execute Network Projects, Services Improvement plan and Operations throughout Nigeria
  • Ensure incident administration are aligned with PZC and Wilmar commonplace working procedures

Key Stakeholders:
Internal / External Relationships:

  • Develop strong relationships with strategic stakeholders.

Person Specification
Knowledge / Skills/ Qualifications/ Technical/ Professional expertise:

Knowledge / Qualifications:

  • Educated to Bachelor’s Degree / HND not less than Degree stage in an IT-related subject.
  • 3+ years’ IT expertise inside retail or an FMCG.
  • Experience of working in a matrix group.
  • Experience of efficiently working in cross-functional groups
  • Experience of initiating and creating enterprise course of enhancements with IT
  • Ability to exhibit planning and organizational abilities
  • Ability to exhibit inventive downside fixing
  • Strong workforce participant, capable of work carefully with different IT workers within the Global and Regional groups.
  • Self-motivated.
  • Excellent communication abilities.
  • Fluent in English
  • International mindset
  • Engaging and collaborative type
  • Good influencing abilities.
  • Good planning and organizational abilities
  • Analytical and information literate
  • Positive outlook
  • Good Project Management abilities

Application Closing Date
Not Specified.

Method of Application
Interested and certified candidates ought to:
Click here to apply online

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