Mobile Phone Technician Job in Canada with Visa Sponsorship – Immediate Employment

Salary Range:

• $16 – $20 per hour, depending on experience and skill level.

Work Hours:

• 40 hours per week on a full-time basis.

Employment Type:

• Permanent, Full-Time Position
• Employer-supported Labour Market Impact Assessment (LMIA) for eligible international applicants.

Start Date:

• Immediate hiring-candidates should be available to join as soon as possible.

Job Responsibilities

As a Cellular Telephone Technician, the selected candidate will play a critical role in diagnosing, repairing and maintaining mobile devices, ensuring high-quality service to customers. The position involves working on a variety of smartphones, tablets and other related gadgets, particularly those running on Android and iOS platforms.

Key Duties and Responsibilities:

1. Diagnose and Repair Mobile Devices:

   • Troubleshoot both hardware and software issues on smartphones and tablets, including iPhones, iPads and Android devices.
   • Identify and fix common and complex problems, including boot failures, network issues and system crashes.
   • Conduct comprehensive inspections to pinpoint defects and determine necessary repairs.

2. Component Replacement and Repairs:

   • Replace broken, malfunctioning or defective components, such as:
     • Cracked or non-responsive touchscreens
     • Faulty batteries
     • Damaged charging ports
     • Speaker, microphone and camera malfunctions
   • Perform intricate soldering work for circuit board (PCB) repairs where necessary (prior experience in micro soldering and logic board repair is a plus).

3. Device Maintenance and Performance Optimization:

   • Conduct routine cleaning, servicing and maintenance of mobile devices.
   • Apply the latest firmware updates and software patches to optimize phone performance.
   • Remove viruses, malware and unwanted applications affecting device functionality.

4. Stay Updated with Evolving Technology:

   • Keep abreast of the latest advancements in smartphone technology, including new hardware, software updates and industry best practices.
   • Learn emerging repair techniques and adopt new tools that enhance efficiency.
   • Regularly attend workshops, training sessions or certifications to refine skills.

5. Customer Interaction and Service Excellence:

   • Engage with customers, explain repair options, pricing and estimated timelines clearly.
   • Maintain a customer-first approach, ensuring satisfaction by providing reliable, fast and high-quality repairs.
   • Offer guidance on best maintenance practices to prolong device life.

6. Inventory Management and Stock Control:

   • Maintain an accurate record of replacement parts, tools and repair equipment.
   • Ensure timely reordering of necessary components to avoid stock shortages.
   • Keep track of repair logs and manage customer transaction documentation systematically.

7. Handling Customer Complaints and Technical Troubleshooting:

   • Address customer concerns, providing efficient technical support and assistance.
   • Troubleshoot common software and hardware issues, providing solutions tailored to customer needs.
   • Offer diagnostic insights when repairs are beyond feasible, suggesting suitable replacement options.

Required Skills and Qualifications

The ideal candidate should have strong technical expertise, problem-solving skills and the ability to work in a fast-paced environment. Prior experience in phone repairs, customer service or technical support will be highly beneficial.

Key Skills:

1. Technical Expertise in Mobile Phone Repairs:

   • In-depth knowledge of Android and Apple operating systems.
   • Ability to identify, diagnose and fix mobile phone problems quickly and accurately.
   • Familiarity with smartphone and tablet components and how they function.

2. Soldering and Circuit Board Work (Preferred but Not Mandatory):

   • Experience in micro-soldering, circuit board repair and chip-level troubleshooting is an added advantage.
   • Knowledge of PCB layouts, IC replacements and component-level repairs.

3. Problem-Solving and Analytical Thinking:

   • Strong diagnostic abilities to identify hardware/software faults and implement solutions.
   • Ability to troubleshoot recurring issues and recommend preventive measures.

4. Attention to Detail and Multitasking:

   • Ability to work on multiple repair orders while ensuring precision and accuracy.
   • Maintain high standards of workmanship while meeting deadlines.

5. Customer Engagement and Communication:

   • Self-motivated with excellent interpersonal and communication skills.
   • Ability to educate customers on repair options and maintenance tips.
   • Strong sales acumen to promote repair services and upsell accessories where applicable.

6. Retail and Team Collaboration:

   • Work well in a small, fast-paced team environment.
   • Support colleagues in handling customer requests and completing complex repairs.
   • Ability to work flexible retail hours, including weekends if needed.

Job Benefits and Growth Opportunities

Joining our team as a Cellular Telephone Technician provides numerous benefits, including career development opportunities in the tech repair industry.

Benefits of the Role:

• Competitive Salary ($16 – $20 per hour) with periodic appraisals based on performance.
• LMIA-supported job offer for eligible international candidates seeking to work in Canada.
• Stable, full-time employment with a supportive work environment.
• Opportunities to enhance technical skills through industry training and certifications.
• Potential for career advancement into managerial or specialized technician roles.
• Work with a dynamic team and gain experience in cutting-edge mobile repair techniques.

Work Schedule and Job Conditions

• Standard working hours: 40 hours per week.
• Work shifts: Monday to Friday (with flexibility for weekend shifts when needed).
• Job location: In-person, requiring hands-on device repairs at the designated workplace.
• Expected start date: March 1, 2025.

Visa Sponsorship Opportunity (LMIA)

Our company is willing to provide Labour Market Impact Assessment (LMIA) sponsorship to deserving international candidates who meet the job requirements. If you are looking to relocate to Canada for work, this role offers a potential pathway for legal employment.

Applicants requiring LMIA sponsorship should indicate their interest in their application and be ready to provide necessary supporting documents.

How to Apply

If you have the required skills and a passion for mobile phone technology, we encourage you to apply.

Application Process:

1. Prepare your resume, highlighting relevant experience and technical skills.
2. Email your application to fixmyphone13911@gmail.com for shortlisting.
3. Shortlisted candidates will be contacted for an interview and technical assessment.

This is an excellent opportunity for skilled technicians seeking stable employment, competitive pay and professional growth. Whether you are an experienced repair expert or someone eager to advance in the field of smartphone and tablet repair, we offer the right platform to develop your skills.

Frequently Asked Questions

What qualifications are required for this job?
While formal education is not always necessary, experience in mobile phone repair, technical troubleshooting and soldering skills are highly valued. Familiarity with Android and Apple operating systems is a plus.

Is prior experience required?
Experience in repairing smartphones, tablets and other electronic devices is preferred. However, candidates with strong technical skills, a willingness to learn and a passion for troubleshooting mobile devices will also be considered.

What types of devices will I be repairing?
The role involves working on Android and Apple devices, including iPhones, iPads and various smartphone brands. Repairs may involve both hardware (screens, batteries, charging ports) and software (system crashes, software updates).

Is training provided for new hires?
While prior experience is preferred, on-the-job training may be available for technicians to familiarize themselves with repair tools, techniques and procedures.

What is the work schedule like?
The position requires 40 hours per week, typically from Monday to Friday. However, flexibility may be needed for weekend shifts when required.

Is visa sponsorship available for international applicants?
Yes, the employer is willing to support Labour Market Impact Assessment (LMIA) sponsorship for qualified international candidates looking to work in Canada.

What salary can I expect?
The pay ranges between $16 – $20 per hour, based on experience and skill level.

What are the key skills required for this role?
Candidates should have strong problem-solving skills, attention to detail, technical expertise in mobile repair and excellent customer service abilities. Experience in soldering and circuit board repair is a plus.